âť“ Frequently Asked Questions

Everything You Need to Know

About UC and how ColitisCarePlus™ helps you manage your condition.

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UC Basics

Platform

Features

Support
đź©ş ULCERATIVE COLITIS BASICS

Understanding UC

Essential information about Ulcerative Colitis and its management

Q1

What is Ulcerative Colitis (UC)?

Q2

Is there a cure for UC?

Q3

What triggers a UC flare-up?

📱 ABOUT THE PLATFORM

ColitisCarePlus™ Platform

Learn about our comprehensive UC management system

Q4

What is ColitisCarePlus™?

Q5

Who created this platform?

Q6

Is it HIPAA-compliant and secure?

Q7

Do I need a prescription to use this platform?

đź›’ FEATURES & USAGE

How It Works

Learn about the features and how to use the platform effectively

Q8

What do I get when I sign up?

Q9

Can I track food and symptoms together?

Q10

What's the difference between Flare, Recovery, and Maintenance diets?

Q11

Can I use this with Costco, Instacart, or meal kits?

đź‘Ą COACHING & SUPPORT

Get the Support You Need

Personal guidance, insurance options, and flexible usage

Q12

What is live coaching and how do I book it?

Q13

Is this covered by insurance?

Q14

What if I don't want to track every single day?

Q15

How do I cancel if it's not for me?

Have more questions?

Our support team is here to help with any questions about UC management or the platform.

Email Support

Get detailed help with platform features, UC questions, or technical issues.

📧 support@colitiscareplus.com

Phone Support

Speak directly with our UC care specialists for urgent questions.

đź“ž 1-800-UC-CARE-24

Support Hours

Monday - Friday: 8:00 AM - 8:00 PM EST
Saturday - Sunday: 10:00 AM - 6:00 PM EST