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📜 TERMS OF SERVICE

Clear Terms,
Fair Agreement

Your rights and responsibilities when using ColitisCarePlus™ platform.

Key Agreement Points:

18+ or Guardian Consent

Age requirement for platform use

Not Medical Advice

Wellness support, not medical treatment

Your Data Rights

You own your data, we protect it

Last Updated: January 15, 2025 • Please read these terms carefully

Welcome to ColitisCarePlus™, a digital wellness platform for individuals living with Ulcerative Colitis. By using our app, website, or services, you agree to the following Terms of Service. Please read them carefully.

1. ✅ Acceptance of Terms

By creating an account or using any part of the ColitisCarePlus™ platform (mobile, web, or integrations), you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, please do not use the service.

2. 👤 Eligibility

You must be at least 18 years old or have verified consent from a parent or guardian to use ColitisCarePlus™. The platform is intended for personal health management and not for minors under age 13.

3. 📱 Platform Overview

ColitisCarePlus™ provides:

  • Symptom tracking
  • UC-safe diet plans and food logging
  • Movement and mindfulness tools
  • Personalized daily checklists
  • PDF health reporting
  • Optional live coaching and support
  • Secure data management (HIPAA-compliant)

This platform does not replace clinical medical care or emergency treatment.

4. 🛑 Not Medical Advice

ColitisCarePlus™ is a wellness support tool, not a substitute for professional medical care. The platform:

Does not provide diagnosis or prescribe treatment

Should be used alongside your licensed healthcare provider

Should not be relied upon in medical emergencies

Always consult your doctor before making changes to your medication, diet, or treatment plan.

5. 🔐 Account Security

You are responsible for:

Keeping your login credentials secure
Logging out of shared devices
Updating your email or password when needed

We reserve the right to suspend or terminate accounts that violate terms or show suspicious activity.

6. 💬 User Conduct

You agree not to:

Share false health information with intent to mislead
Use the platform for illegal or unauthorized purposes
Upload harmful code, files, or spam
Harass, threaten, or abuse staff, coaches, or other users

Violation of these policies may result in suspension or removal from the platform.

7. 💳 Subscription & Billing

Paid plans (Standard, Pro, Elite) are billed monthly or annually
Subscriptions auto-renew unless canceled before the billing date
You may cancel at any time through your account settings
Refunds are only issued for technical faults or if required by law
Free trials convert to paid plans unless canceled before the trial ends

8. ⚙️ Platform Availability

We strive for 99.9% uptime but may occasionally experience outages for:

Maintenance

Scheduled system updates

Feature Updates

New feature deployments

Third-Party Issues

Hosting provider problems

We are not liable for any interruptions but will notify users of planned downtime whenever possible.

9. 🧾 User Content & Rights

You retain ownership of the data you input:

  • • Symptom logs
  • • Meal entries
  • • Uploaded labs or notes

By using the service, you grant us permission to:

  • • Store and analyze your data to improve your experience
  • • Anonymize and aggregate data for research or analytics (never identifiable)
  • • Share data with healthcare providers only with your explicit permission

10. 📤 Third-Party Integrations

You may choose to integrate with:

Wearables (e.g., Apple Health, Fitbit)
EHR systems (via provider request)
Meal delivery services

We are not responsible for the privacy practices or reliability of third-party apps you voluntarily connect.

11. 🚫 Termination

You may delete your account at any time.

We may suspend or terminate accounts for:

  • • Violating these terms
  • • Security threats
  • • Abusive behavior
  • • Fraudulent activity

We reserve the right to restrict access without refund in cases of intentional abuse.

12. ⚖️ Limitation of Liability

ColitisCarePlus™ is provided "as is" without warranty of any kind. We are not liable for:

Medical outcomes

Data loss due to third-party service outages

Personal injuries, misinterpretations, or misuse of features

Your use of the platform is at your own risk.

13. 📍 Governing Law

These terms are governed by the laws of the United States and the state of [Insert State of Business Registration].

14. 🛠️ Changes to Terms

We may update these Terms of Service at any time. We will notify you via email or in-app message if any material changes are made.

We'll Always Notify You

Email + in-app notifications for changes

15. 📞 Contact Us

Questions or Concerns?

Contact us at:

Thank You for Using ColitisCarePlus™

We're proud to support your UC recovery journey.

Together, we're making UC management easier and more effective.