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🔐 PRIVACY POLICY

Your Privacy,
Our Promise

Your privacy, security, and trust are central to everything we do at ColitisCarePlus™.

Our Core Privacy Principles:

You Control Your Data

Choose what to share, with whom, and when

We Never Sell Your Data

Your health information stays private. Period.

HIPAA Compliant

Medical-grade security and privacy

Last Updated: January 15, 2025

Welcome to ColitisCarePlus™. Your privacy, security, and trust are central to everything we do. This policy explains how we collect, use, protect, and share your information in compliance with HIPAA and all relevant U.S. privacy regulations.

🔎 1. Who We Are

ColitisCarePlus™ is a digital wellness platform designed to help users manage Ulcerative Colitis through symptom tracking, meal planning, health logging, and optional provider reporting. We are committed to protecting your health information with the highest level of care.

📋 2. What Data We Collect

We may collect the following categories of personal and health-related information:

📌 User Information:

  • • Name
  • • Email address
  • • Phone number (optional)
  • • Location (state/region)

📌 Health Data (user-submitted):

  • • Symptom logs
  • • Meal and food tracking
  • • Hydration and activity logs
  • • Medication and supplement inputs
  • • UC phase (flare/recovery/maintenance)
  • • Emotional health check-ins
  • • Uploaded documents (labs, reports, prescriptions)

📌 Device Data:

  • • IP address
  • • Browser/device type
  • • App usage behavior (for performance improvement)

🧠 3. How We Use Your Data

Your data is used to:

  • Deliver personalized UC care tools and recommendations
  • Track symptoms, meals, progress, and reports
  • Generate insights and trend analysis
  • Create exportable PDFs for your healthcare provider (at your request)
  • Provide technical support and platform updates
  • Improve and refine our services with anonymized analytics

We will never sell your data. Period.

🏥 4. HIPAA Compliance & Medical Privacy

We follow all federal and industry standards for medical data security and privacy, including:

HIPAA (Health Insurance Portability and Accountability Act)
SOC 2 Security Framework
Encrypted storage and transfer (AES-256)
Role-based access control
Audit logs and regular security reviews
Business Associate Agreement (BAA) protocols

If your data is shared with a covered entity (e.g., your GI doctor or clinic), we follow all Business Associate Agreement (BAA) protocols and consent-based access models.

🔧 5. How You Control Your Data

At all times, you control your information:

You choose what you enter and track
You choose who you share it with (coaches, doctors, family)
You can download or delete your data at any time
You can opt out of reminders, exports, and integrations

To request deletion, email: privacy@colitiscareplus.com

🔗 6. Third-Party Integrations

We may allow integrations with:

  • Apple Health / Google Fit
  • Fitbit / Wearables
  • Meal delivery APIs
  • EHR systems (with consent)

No third-party receives your personal or health data unless you specifically enable a secure connection.

🚨 7. Data Retention & Storage

Secure Storage

HIPAA-compliant servers (AWS or equivalent)

Retention Policy

Inactive accounts anonymized after 18 months

Your Control

Export or delete your data anytime

📬 8. Children's Privacy

Age Requirements

ColitisCarePlus™ is not designed for users under age 13. We do not knowingly collect personal information from children without verified parental or guardian consent.

🛠️ 9. Changes to This Policy

Policy Updates

We may occasionally update this Privacy Policy. If we make material changes, we will notify users through the app and email.

Continued use of the platform indicates acceptance of the revised policy.

We'll Always Notify You

Email + in-app notifications for any changes

📞 10. Contact Us

Have Questions or Concerns?

Contact our Privacy Officer:

Email

privacy@colitiscareplus.com

Phone

1-800-UC-CARE-24

Address

ColitisCarePlus Privacy Office
[Insert Business Address]

Your Data Belongs to You

We're just here to protect it.

Thank you for trusting ColitisCarePlus™.